Driver Report — Preferred Services

Driver Console

Call #—

Loading dispatch…

Help

My Dispatches lists the calls assigned to you, grouped by status:

• Pending — new assignments. Tap Accept to take the call; it moves to Active and opens the report form.
• Active — calls you’ve accepted. Tap View to open the report form.

Completed calls drop off this list once finished — you can always review a finished call in your email inbox (the assignment email for it).

Open a call from the menu or your assignment email. For dispatch questions, contact your dispatcher at (810) 232-1444.

Signing in on a new iPad

The first time you sign in on a brand-new iPad, Google may stop you with an “unusual sign-in attempt” page (“Why you need your phone”). That’s Google account security — not this app — and it’s normal for a device Google hasn’t seen before.

If your work account is signed in on another device (like your phone), approve the prompt there via Go back & use your corporate mobile device. Otherwise, don’t keep retrying — call your dispatcher at (810) 232-1444: an admin can unlock your account in under a minute, and then you sign in again right away (the unlock lasts 10 minutes). Once the iPad signs in successfully, this shouldn’t happen again on that device.

Signing in on your phone (Android)

On Android, the sign-in window only lists accounts that Chrome itself has signed in with — always tap your work account in that list; typing your email doesn’t work (you’ll see “This account already exists on your device”).

If your work account isn’t in the list, sign in to Chrome with it once: Chrome ⋮ menu → Settings → if another account is signed in at the top, tap it and Sign out (Chrome only — nothing is removed from your phone) → tap the sign-in card, pick your work account from the dropdown (or “Add account to this device”), and tap Continue on the managed-account notice (“No thanks” to sync is fine). Then tap the account in the app’s sign-in list. This is one-time — it stays in the list even after you switch Chrome back to your personal account. If the sign-in window ever gets stuck loading, close it and tap sign-in again.

Dispatch

Deliver To:

Open in Google Maps ↗

Van
Dispatcher
Caller
Premium/Regular

Report Details

Seal #

Report Date

Decedent Information

Date of Birth

Date of Death

Age

Race

Gender

NOK Name

NOK Phone

NOK Relation

Place of Death

Identification Location

Where identification was placed on the decedent.

Identification Location is required — record where identification was placed.

Notes

Agency Information

ME / CNS #

Medical Examiner Investigator

MEI Phone

ME Hold

Reason for Hold

Personal Effects

None (no personal effects) MEI (documented by Medical Examiner)

Clothing

Clothing Disposition

Jewelry

Jewelry Disposition

Wallet, Credit Cards, Cash

Wallet / Cash Disposition

Other Valuables

Other Valuables Disposition

Transport Information

Required for billing and payroll — complete before submitting the final report.

Report By

Assistant

Time Received

Arrival on Scene

Arrival on Scene time is required.

Time Delivered

Time Delivered is required.

Body Bags Used

Body Bags Used is required — enter 0 if none.

Van #

Van # is required.

Mileage (this call)

Total miles for this call. If two vans split it, enter the combined total — dispatch divides it afterwards.

Mileage is required.

Delivered — the body was delivered to the destination

PPE Used

PPE Used is required.

Paperwork Completed

Paperwork Completed is required.

Paperwork

Paperwork disposition is required.

Release of Property

I authorize the transfer of the decedent and any personal property listed above to the designated funeral home. I certify that I have the authority to make this authorization. I accept full responsibility for the personal property being transported and agree to assume all liability related to such items. I further agree to release, indemnify, and hold Preferred Services harmless from any claims, damages, loss, or liability arising from the transportation, handling, damage to, or loss of these items.

Signature of Family Member / Facility Member / Security

Optional — no personal effects documented.

Signature required when personal effects are documented.

Print Name (Family / Facility / Security)

Signature of Transporter

Transporter signature is required.

Receipt of Property

To be completed at the funeral home upon delivery.

Funeral Home Staff Signature

FH Staff Printed Name

Date

Time

Draft saved locally

Help

Access Codes

SMS Notification Authorization